Account and sign-in

Deleting your account

What deletion does, what it cannot undo, and what to settle first.

Signing in to Orfy

The ways you can sign in, and what to do when you cannot get back into your account.

Verifying your email address

Why verification is asked for, and what to do when the email does not arrive.

Resetting your password

How the reset link works, and what to do when it does not arrive or does not work.

"This email is already registered"

What to do when sign-up says your address is taken — usually by you.

I cannot sign in

Work through the usual causes: wrong method, wrong address, or a signed-out session.

I keep getting signed out

Why a session ends, and how to stop it happening every time.

I think someone else has access to my account

What to do first, in order, if your account may be compromised.

Creating your account

The ways to sign up, what a valid password looks like, and what happens next.