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I cannot sign in

Nearly all sign-in failures are one of three things: the wrong method, a different address, or a browser blocking the sign-in popup.

Account and sign-inFor everyoneNo login required

Symptoms

  • My password is rejected
  • Sign-in does nothing
  • The Google popup closes immediately

Most likely causes

  • The account was created with Google, so it has no password.
  • A different email address was used at sign-up.
  • A popup blocker closed the Google window.
  • Cookies are blocked, so no session can be stored.

What to do

  1. Match the method to the accountIf you signed up with Google, use Continue with Google — a password will never work.
  2. Allow popups for orfy.ioThe Google flow opens a window; a blocker closes it before it can finish.
  3. Allow cookiesYour session is stored in the browser. With cookies blocked, sign-in appears to succeed and then immediately undoes itself.
  4. Try a private windowThis isolates extensions and stale state as the cause.

Expected result

You are signed in and stay signed in when you move between pages.

If the issue continues

  • Contact support with the address you are trying and the method you are using.

What to send support

  • The email address you are trying
  • Whether you use Google or a password
  • Your browser and device

Email hello@orfy.io.

Never share your password, a one-time code, your full card number or your CVV. Orfy support will never ask for them.

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