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Resetting your password

A reset link is sent to the address on your account. It is single-use and time-limited, so an old one in your inbox will not work.

Account and sign-inFor everyoneNo login required

Symptoms

  • I forgot my password
  • The reset link does not work

Most likely causes

  • The link was already used.
  • An older link was opened instead of the newest one.
  • The account uses Google sign-in and has no password to reset.

What to do

  1. Request a reset from the sign-in pageUse the address you signed up with.
  2. Open the newest emailRequesting twice invalidates the first link — always use the most recent one.
  3. Set a password you do not use elsewhereA reused password is what turns someone else's breach into your problem.

Expected result

You can sign in with the new password.

If the issue continues

  • If no email arrives at all, check whether you originally signed up with Google — those accounts have no password.

What to send support

  • The email address on the account
  • Roughly when you signed up

Email hello@orfy.io.

Never share your password, a one-time code, your full card number or your CVV. Orfy support will never ask for them.

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