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Verifying your email address

Some actions need a verified email address, which is how we know the account can be reached.

Account and sign-inFor everyoneNo login required

Symptoms

  • The verification email has not arrived
  • I am asked to verify but cannot

Most likely causes

  • The message went to spam.
  • The address was mistyped at sign-up.
  • The link has already been used.

What to do

  1. Check spam and promotions foldersVerification mail is often filtered on first contact.
  2. Check the address is spelled correctlyA typo means the mail went somewhere else entirely.
  3. Request a new linkLinks are single-use.

Expected result

Your address is verified and the restriction is lifted.

If the issue continues

  • Contact support from the address you are trying to verify.

What to send support

  • The email address you are verifying
  • When you signed up

Email hello@orfy.io.

Never share your password, a one-time code, your full card number or your CVV. Orfy support will never ask for them.

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