What you pay, and when
Nothing at request. A deposit once the vendor confirms. The balance after the session for photographers and videographers, which unlocks your full-resolution files, or 3 days before the session for vendors who hand over no files.
PaymentFor clientsLogin required
What to do
- Requesting costs nothingNo payment is taken while a request is pending, and a decline costs nothing.
- Deposit on confirmationA deposit of 50% secures the date. The exact amount is shown at checkout.
- Balance after the session, for photographers and videographersSettling it releases your full-resolution photos.
- Balance 3 days before, for other vendorsFor makeup artists, venues, decoration, catering and similar, the balance is due 3 days before the session. Unpaid by then, the vendor may cancel and the deposit is not refunded. Booked or confirmed less than 3 days out, you pay in full at once.
- The amount at checkout is the amountWhat you see there is what is taken — check it before confirming.
Expected result
No surprises: you know both amounts and when each is due.
What to send support
- Your account email
- The booking ID
- The amount you expected versus the amount shown
Email [email protected].
Never share your password, a one-time code, your full card number or your CVV. Orfy support will never ask for them.
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