My booking status has not changed
Most statuses change when a person acts. A status that should have moved automatically — after a payment — is the one worth reporting.
BookingFor everyoneLogin required
Symptoms
- The status has not moved
- I paid but the booking still says unpaid
Most likely causes
- The next step belongs to the other person.
- An old cached page is showing.
- A payment confirmation has not come through.
What to do
- Reload the pagePages are cached so they work offline; a hard refresh gets the current state.
- Work out whose turn it isPending confirmation waits on the photographer. Confirmed waits on your deposit.
- If you paid and it still says unpaid, report itThat is the one case that will not resolve itself.
Expected result
The status matches what has actually happened.
Was this helpful?
© 2026 Orfy. All rights reserved.