Currency and conversion
You can view prices in either currency, but the amount shown at checkout is the one charged.
PaymentFor everyoneNo login required
Symptoms
- The price looks different from what I expected
- My bank charged a different amount
Most likely causes
- The display currency was switched.
- The exchange rate moved between browsing and paying.
- Your bank applied its own conversion or a foreign-transaction fee.
What to do
- Check which currency you are viewingThe switcher changes the display; converted figures are indicative.
- Trust the checkout amountThat is the figure sent to the payment gateway.
- Expect small differences on a foreign cardYour bank sets its own rate and may add a foreign-transaction fee. That difference is theirs, not ours.
Expected result
You understand which number is the real one and why your statement may differ slightly.
What to send support
- Your account email
- The booking ID
- The amount shown at checkout and the amount on your statement
Email hello@orfy.io.
Never share your password, a one-time code, your full card number or your CVV. Orfy support will never ask for them.
Was this helpful?
© 2026 Orfy. All rights reserved.