Rescheduling a session
Rescheduling is agreed between you and the photographer, subject to any rules shown on the package before you booked.
BookingFor clientsLogin required
Symptoms
- I need a different date
- Something came up and I cannot attend
What to do
- Message the photographer from the bookingAsk as early as you can — the closer to the date, the harder it is to move.
- Agree a new date togetherCheck their availability before proposing one.
- Keep the agreement in the booking chatAnything agreed elsewhere cannot be seen if the booking is later reviewed.
Expected result
Both of you have agreed a new date, recorded in the booking conversation.
If the issue continues
- If you cannot agree and the session cannot go ahead, read the refund article before cancelling.
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