My vendor has not confirmed my booking

• Open My Bookings and check the current status.
• Check the date and location on the request are what you intended.

• Booking stuck on Pending confirmation
• Vendor has not replied
• Status has not changed since I booked

• The vendor has not seen the request yet.
• The date conflicts with a session they already have.
• The request has details they want to clarify first.

1. 1Confirm the booking is still Pending confirmationIf it already says Confirmed, the next step is the deposit, not a reminder.
2. 2Message the vendor from the bookingKeep the conversation on Orfy so there is a record if anything needs review later.
3. 3If the date is close, consider an alternativeYou can cancel a booking that has not been paid and request a different date or vendor.

The vendor accepts and the booking moves to Confirmed, or they decline and nothing is charged.

• Contact support with the booking ID if there has been no response and your session date is approaching.

• Your account email
• The booking ID
• The requested date and location
• A short description of what you have already tried

Email hello@orfy.io.