The photographer did not turn up
A no-show is a failure to deliver the booked service, and it is treated that way. Report it while the timeline is fresh.
BookingFor clientsLogin required
Symptoms
- Nobody arrived for my session
What to do
- Message them from the booking chat while you are waitingThis timestamps that you were there. Traffic and emergencies happen.
- Wait a reasonable timeLate is not the same as absent.
- Report it the same daySame-day reports are far easier to establish than ones a week later.
Expected result
The no-show is on record and a refund request can be reviewed against it.
What to send support
- Your account email
- The booking ID
- The agreed date, time and location
- Your messages from the booking chat
Email hello@orfy.io.
Never share your password, a one-time code, your full card number or your CVV. Orfy support will never ask for them.
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