Skip to content

My photos are late

Compare against the turnaround stated in the package, not against how long it feels. Then ask once, in writing.

Photo deliveryFor clientsLogin required

Symptoms

  • The delivery date has passed
  • No album has appeared

What to do

  1. Check the turnaround in the packageEditing time varies a lot between vendors and between package tiers.
  2. Ask in the booking chatOne clear message with the date you were expecting.
  3. Escalate if there is no answer at allSilence, not slowness, is the thing to report.

Expected result

You have a delivery date from the vendor, or support is involved.

Was this helpful?

© 2026 Orfy. All rights reserved.