My promo code will not apply

• The code is rejected
• The discount did not apply

• Invalid — no code by that name.
• Not active yet — the campaign has not started.
• Expired, or no longer active.
• Usage limit reached — the campaign is fully claimed.
• Below the minimum order value.

1. 1Read the exact message"Expired" and "usage limit reached" are different problems with different answers.
2. 2Check the code as writtenCodes are matched case-insensitively, but a stray space or a mistyped character will not match.
3. 3Apply it before you payA code cannot be added to a payment that has already gone through.

Either the discount applies, or you know which condition it failed.

• Your account email
• The code you are using
• The exact message you see

Email hello@orfy.io.