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I did not get a confirmation email

The booking in your account is the record, not the email. A missing email is a delivery problem, not a booking problem.

BookingFor everyoneLogin required

Symptoms

  • No email arrived after booking

Most likely causes

  • Filtered to spam or promotions.
  • The account email has a typo.
  • The mailbox is full or the provider is deferring mail.

What to do

  1. Check the booking in your account firstIf it is there with the right status, everything worked.
  2. Search spam and promotionsThen mark it as not spam so later mail arrives properly.
  3. Check the address on your accountNotifications go there, not to any address typed into a chat.

Expected result

You can see the booking, and future emails reach your inbox.

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