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Avoiding a double booking

Accepting is what commits you. Two pending requests for one day is normal; two accepted ones is the problem.

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Symptoms

  • Two clients requested the same slot

What to do

  1. Keep your availability currentClose a date as soon as you take work on it, including work booked outside Orfy.
  2. Check the date before acceptingAccepting is the commitment — a pending request is not.
  3. Decline the second request promptlyThat client can then book someone else while their date is still achievable.

Expected result

One accepted booking per slot, and no client left stranded.

If the issue continues

  • If you have already accepted two, tell both clients immediately rather than letting one find out on the day.

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