Skip to content

Requesting a withdrawal

Withdrawals are requested from Studio, to a bank account you have verified, once your available balance reaches the minimum shown there.

Earnings and withdrawalsFor Login required

Before you begin

  • Add your bank account in Studio. It is checked with the bank, so the holder name must match the account.

Symptoms

  • My withdrawal has not arrived
  • The withdraw button is disabled

Most likely causes

  • The balance is below the minimum.
  • Earnings are from bookings that have not settled yet.
  • The bank account is not verified yet, or a newly added replacement is still in its short cooldown.

What to do

  1. Check your available balanceOnly settled earnings can be withdrawn. The minimum is shown in Studio.
  2. Confirm your payout accountPayouts go by bank transfer to a verified bank account — e-wallets cannot receive them. An incorrect account is the most common reason a payout stalls.
  3. Request the withdrawalProcessing takes the timeframe shown in your Studio.

Expected result

The request appears in Studio with its status, and updates as it is processed.

If the issue continues

  • Contact support if the status has not changed and your details are correct.

What to send support

  • Your account email
  • Your studio name
  • The withdrawal date and amount

Email [email protected].

Never share your password, a one-time code, your full card number or your CVV. Orfy support will never ask for them.

Was this helpful?

© 2026 Orfy. All rights reserved.