Requesting a withdrawal
Withdrawals are requested from Studio once your available balance reaches the minimum.
Earnings and withdrawalsFor Login required
Before you begin
- Check your payout details are complete and correct in Studio.
Symptoms
- My withdrawal has not arrived
- The withdraw button is disabled
Most likely causes
- The balance is below the minimum.
- Earnings are from bookings that have not settled yet.
- Payout details are missing.
What to do
- Check your available balanceThe minimum for a withdrawal is 10.
- Confirm your payout detailsAn incorrect account is the most common reason a payout stalls.
- Request the withdrawalProcessing takes the timeframe shown in your Studio.
Expected result
The request appears in Studio with its status, and updates as it is processed.
If the issue continues
- Contact support if the status has not changed and your details are correct.
What to send support
- Your account email
- Your studio name
- The withdrawal date and amount
Email hello@orfy.io.
Never share your password, a one-time code, your full card number or your CVV. Orfy support will never ask for them.
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