Messaging your photographer
Every booking has a chat. Messages containing phone numbers or social handles are blocked, on purpose.
MessagingFor everyoneLogin required
Most likely causes
- A message was rejected because it contained contact details.
What to do
- Open the booking and use ChatThe conversation is attached to the booking, so it is there if anything needs reviewing.
- Keep phone numbers and social handles outContact details are blocked in chat and in photographer bios.
- Agree everything that matters in writingTiming, location and deliverables — in the chat, not verbally.
Expected result
A complete record of what was agreed, attached to the booking.
If the issue continues
- If a message will not send, remove anything that looks like a phone number, email or social handle and try again.
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