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Messaging your photographer

Every booking has a chat. Messages containing phone numbers or social handles are blocked, on purpose.

MessagingFor everyoneLogin required

Most likely causes

  • A message was rejected because it contained contact details.

What to do

  1. Open the booking and use ChatThe conversation is attached to the booking, so it is there if anything needs reviewing.
  2. Keep phone numbers and social handles outContact details are blocked in chat and in photographer bios.
  3. Agree everything that matters in writingTiming, location and deliverables — in the chat, not verbally.

Expected result

A complete record of what was agreed, attached to the booking.

If the issue continues

  • If a message will not send, remove anything that looks like a phone number, email or social handle and try again.

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